1. This is totally dependent on the size (and power requirements) of your house and the size of the generator you are purchasing. It also depends on what you plan on running during an outage. The largest Champion generator will power most things you will want to run when the power is out as it is doubtful you will be using everything at once; however, the Honeywell generators are larger and will power everything including AC. We will have a sales specialist come to do a job walk to make sure you have the correct size generator to meet your needs.

We recommend to all of our clients that their generator AND ATS receive an annual service. This is important so that you can be sure your generator will run when you need it. A discounted annual service is available as an add on to all of our generator sales.

Yes, your generator will turn on automatically when your utility power is lost. That is the function of your ATS (Automatic Transfer Switch). The installation of the switch is part of your purchase package.

Champion generators are one of the quietest in the industry; and actually, more quiet than most lawnmowers. The Honeywell units are also quiet and emit a noise level comparable to your Central AC unit. Check out our graphic for a noise level comparison of home standby generators relative to other common household sounds.

Permits for the generator are the responsibility of the homeowner. Permits vary by city and county and are dependent upon where you live. Check with your local city hall to find the requirements for your home. In addition – Duthie Power Services is not responsible for any HOA’s approvals, and that falls onto the homeowner as well.

Our installation package includes the installation cost for running 10 feet of electrical and 10 feet of natural gas or propane plumbing to your generator so the best place for the installation would be no further than 10 feet from your electrical box and 10 feet from and accessible gas line. There also needs to be space around your generator. In general, you generator needs 5′ of clearance from your property line and if located near home, 5’ of clearance from any windows. We have developed a diagram that shows you how much space is needed around your generator. In general, you generator needs 5′ of clearance from your property line. However, the installation location may be dependent on the zoning laws of your local municipality.

Our installation package includes up to 10 feet of electrical and up to 10 feet of natural gas or propane plumbing. (approx. $25 per foot of additional line for more than 10ft) The tie into your electrical box and installation of the ATS switch, the tie in to your natural gas/propane, assisting with pulling needed permits and the preparation of the area where your generator will reside. Our Residential Sales Specialist can discuss this further in your virtual or on-site jobwalk.

Champion has a generous 10 year warranty plan, and Honeywell has a 5 year warranty plan. Both of these brands were selected by Duthie Power Services based upon their warranty and repair issues. As long as your generator is serviced annually you should not anticipate any issues.

Both the Champion and Honeywell generators run on either natural gas or propane. Duthie Power Services also offers even larger generators that also run on diesel.

As homeowners decide on their new generator, one of the first questions they ask is Should I get a Portable or Standby Generator? Check out our infographic which breaks down the major differences between each type so you can decide which option works best for you and your family – https://duthiepower.com/infographic-should-i-get-a-portable-or-a-standby-home-generator/