Customer relationship management concept background. CRM vector illustration. Company Strategy Planning. Business Data Analysis.

What I’ve Learned from Implementing CRM in a Small Family-Owned Company

“I just kind of fell into this career.” I’ve heard that from so many professionals, regardless of the industry. Except, oftentimes that isn’t exactly the case. Sometimes, all it takes is telling a story from our childhood to realize our career might not be an accident at all. Take me, it didn’t seem funny when a particularly nasty El Nino storm made […]

Duthie staff gathered together in celebration.

Staff Spotlight: What’s it Like to Work at Duthie?

You probably chose Duthie because our friendly staff works hard to make your generator — and all processes related to it — run smoothly.  These unsung heroes deserve to be better known and celebrated, so that’s what we’re doing with our brand-new Staff Spotlight series. New for 2021, this series will highlight the backbone of Duthie’s 55+ year growth: our diverse team […]

Hand holding a wooden block that says "A Satisfied Customer Is The Best Business Strategy of All."

Effective Sales Strategy: What’s Still Precedented (When Everything Else Isn’t)

This time last year, I was walking around downtown San Diego knocking on doors with a folder full of business cards, line cards and Duthie screwdrivers. Today I’m sitting at home, sifting through spreadsheets, typing up emails, and making phone calls to do the exact same job: make more contacts and close more sales. Even so, my team and I have still […]