How do I describe my career? “Being of Service.”

  I’m the type of guy who likes to roll up my sleeves and fix things, plus I love helping people. I’ve been this way since I was kid. When I was a teenager, I rebuilt engines and wanted to be an auto technician (fix things). I also sold tools over the phone and had a stint at Pizza Hut (helping people). […]

Duthie Power Services rental generator on a snowy mountaintop overlooking a valley.
  • Comments Off on What’s a Generator Doing There?! 4 Far-Out Places We’ve Installed Generators

What’s a Generator Doing There?! 4 Far-Out Places We’ve Installed Generators

  On top of a high-rise, in the middle of a cliff, on a mountaintop so remote that you need 4-wheel drive to reach it – in his 38 years at Duthie, Sales Engineer Mike Goodman’s seen Duthie technicians install and service equipment in almost any imaginable generator location. “Honestly, we have no limitations on our ability to service generators,” he says. […]

Desktop monitor and cell phone screen showing log in to Schedule Engine scheduling portal for Duthie Power customers.
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Schedule Engine App Allows Duthie Power Customers to Easily Book Service Visits – And More

Since Duthie Power implemented Schedule Engine’s self-serve electrical service booking software in 2019, booking a generator service visit has been as easy for their customers as ordering takeout. Both residential and commercial Duthie clients have praised how Schedule Engine’s text message alerts, photo uploading capabilities, and convenient online scheduling make it easy to keep up with crucial generator maintenance.  “Adopting Schedule Engine’s […]

Customer relationship management concept background. CRM vector illustration. Company Strategy Planning. Business Data Analysis.
  • Comments Off on What I’ve Learned from Implementing CRM in a Small Family-Owned Company

What I’ve Learned from Implementing CRM in a Small Family-Owned Company

“I just kind of fell into this career.” I’ve heard that from so many professionals, regardless of the industry. Except, oftentimes that isn’t exactly the case. Sometimes, all it takes is telling a story from our childhood to realize our career might not be an accident at all. Take me, it didn’t seem funny when a particularly nasty El Nino storm made […]

Desk calculator with invoices for energy and electric bills as elements of calculating a generator maintenance budget.

Why Should I Have a Generator Maintenance Budget?

Like any equipment, generators need some TLC from time to time. In fact, it’s the law: NFPA 110 mandates that your generator equipment be professionally serviced according to their standards for fire safety equipment. This means that the cost of regular service visits should be part of your generator budget. So what should you set aside for your annual generator maintenance budget?  To […]